Keeping your personal data, payment information, and browsing activity secure on nbagi is our top priority. This page explains clearly — what data is collected, why it is collected, and how it is kept safe.
The information nbagi collects from you can be broken down into three main categories:
1.1 Information You Provide Directly: Name, mobile number, email address, and date of birth provided at registration. Photos of your national ID or passport and a selfie uploaded during KYC verification. bKash, Nagad, or bank account details provided during payment. Messages and complaints submitted to support.
1.2 Automatically Collected Information: The type of device you use and its operating system. Your IP address and approximate location. Which pages you visited on nbagi, how long you spent on them, and which games you played. Login times and session details.
1.3 Transaction Information: Deposit and withdrawal amounts and timestamps. Details of events bet on and games played. Bonus usage history.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, Date of Birth, NID | Yes |
| Contact Information | Mobile, Email | Yes |
| Payment Information | BKash Number, Bank Account | Yes |
| Device Information | IP, OS, Browser | Automatic |
| Gaming History | Bets, Games, Wins/Losses | Automatic |
Nbagi uses your information only for specific, necessary purposes. Collecting or using data beyond what is required goes against our policy.
Nbagi does not share your personal information with third parties — that is a core principle. However, in certain specific circumstances, limited disclosure may occur:
Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, and banks. This information is protected under their respective privacy policies.
Law Enforcement Agencies: Providing information under a government order or court directive is a legal obligation. This is not a decision made at nbagi's discretion.
Licensing Authority: Information required for regulatory audits is provided when requested.
Technology Service Providers: Trusted technology partners are used for core services such as server hosting and cybersecurity. They operate under strict confidentiality agreements with nbagi.
The nbagi website uses cookies — small text files stored in your browser that help improve your experience.
Essential Cookies: These cookies are essential for maintaining login sessions, storing security tokens, and remembering language preferences. Disabling them will prevent the platform from functioning properly.
Analytics Cookies: This helps improve the platform by tracking which sections are most used and where issues arise. No personally identifiable information is stored in these cookies.
Preference Cookies: Remembers your theme, language, and other personal preferences so you don't have to reconfigure them each time.
You can block or delete cookies from your browser settings. However, deleting essential cookies may cause your login session to be interrupted repeatedly.
Nbagi does not retain data beyond what is necessary. Retention periods are defined according to each data type:
Once the retention period expires, your data is securely deleted or anonymized so that your identity can no longer be traced in any way.
Nbagi believes every member should have control over their own data. You have the following rights — contact support to exercise any of them:
Financial data is the most sensitive — nbagi takes the highest level of care in handling it.
Your bKash or Nagad number and bank account details are never stored in full on nbagi's servers. Only the tokens required to verify transactions are kept. No employee can view your complete account number.
Every payment transaction 256-bit SSL/TLS encryption is used to complete this process. This is the same level of encryption used by the world's leading banks. No one can intercept and read your data while it is in transit.
Data stored on nbagi's servers is also encrypted — it cannot be read simply by gaining technical access; without the correct decryption key, the data is meaningless.
Nbagi strictly Users Under 18 does not collect any data from minors or provide services to them. Age is verified at registration and confirmed through national ID during the KYC process.
If a parent or legal guardian believes their minor child has created an account on nbagi, please contact support immediately. nbagi will close the account without delay and delete all collected data.
Nbagi may update this Privacy Policy from time to time. Changes may be driven by the introduction of new services, legal requirements, or technical upgrades.
Registered members will be notified by email or platform notification at least 7 days before any significant changes take effect. For minor updates, the revision date at the top of the page will be updated accordingly.
Continued use of nbagi after any changes takes effect will be considered your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please reach out to nbagi's dedicated privacy team:
Requests to view, correct, or delete data are typically responded to within 30 days. For urgent matters, please reach out directly via Live Chat.
Protected on Two Fronts — Technology and Policy
Every data packet traveling from your device to nbagi's servers is wrapped in 256-bit SSL/TLS encryption. No one can intercept or read it in transit.
256-bit SSL/TLSWith 2FA enabled, even if your password is compromised, no one can access your account. A new OTP is sent to your phone with every login.
OTP + PasswordNbagi never sells your data to advertisers or data brokers. This is a fundamental part of our policy.
No Data SalesFull payment account numbers are never stored on our servers — only encrypted tokens. Employees cannot view the complete number either.
Tokenized StorageAn instant SMS alert is sent if a login is detected from a new device or unfamiliar location, helping prevent unauthorized access.
Instant SMS AlertOnce the designated retention period ends, data is automatically deleted or anonymized. No unnecessary data is held onto.
Deleted After Retention PeriodAwareness around data privacy in Bangladesh's online services is growing. People are now asking — "Where is my data going?" That's exactly the right question, and nbagi believes every member has the right to ask this question.
A member from Rajshahi once asked, "I submitted my NID photo — will it be used anywhere else?" The straightforward answer is no. After KYC verification, the image is stored only in encrypted form and cannot be accessed by anyone except when required by a regulatory authority — not even by regular nbagi staff.
"At first I wondered why they needed so much information. I asked support about it — they walked me through the whole thing in Bangla. Now I use the platform without any worries."
While the technical side of data security may be complex, its impact on your experience is straightforward — you can use the platform with complete peace of mind. nbagi's tech team continuously monitors server security, conducts regular security audits, and keeps systems updated against emerging threats.
You also play a role in keeping your account secure. Use a strong password, keep 2FA enabled, and never enter your nbagi login credentials on any unfamiliar link. nbagi will never ask for your password or OTP via email or SMS.
Nbagi's Privacy Policy was not written merely to meet legal requirements — it reflects the trust we share with our members. You have entrusted us with your information, and protecting that trust is our responsibility.
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